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Ach Return Codes


Error Code: 44 (2Ch) Description: Double detect error. Remove and refill the affected cassette using normal replenishment procedures. If these actions have no effect, replace the dispensing mechanism. Clear the error.

Error Code: 136 Description: Modem initialization failed. The customer should check the transaction amount and try again. 65 Exceeds withdrawal FAIL The customer’s bank has declined the transaction as the customer has exceeded the withdrawal frequency limit. Carefully install the double detect module into the note qualifier. Reset the cash dispenser and clear the error.

Ach Return Codes

If replacing the modem does not correct the problem, replace the main board. Error Code: 154 Description: Unknown electronic journal error code. Check the operation of the diverter solenoid. 3. NACHA Return Status Codes Status values starting with the letter R are NACHA specification reject and return reason codes that indicate that the consumer portion of the payment has been returned

If all sensors are operation correctly, and the error persists, replace the replace the dispenser. Recommended Action: Inspect the feed path and feed sensors for jammed documents and broken components. Complete several Test Dispenses to verify correct operation. R05 Return Code What to Do: Attempt the transaction again, making sure to enter a positive number for the Amount.

Recommended Action: This status is generated when there are 8 rejects during the current dispense. Check Return Reason Codes Make sure they are not overfilled. Recommended Action: This error code is produced when the single reject event counter exceeds 50 reject events or the bundle reject event counter exceeds 250 notes. Inspect the documents in each cassette to insure they are in fit condition.

Verify that the diverter moves freely. 3. R10 Return Code begin with the letter ‘R’ and indicate that the transaction was not accepted. Perform a test dispense. Purge the dispenser using PURGE command.

Check Return Reason Codes

Modem response was good, but operation was not performed. 2. Error Code: 195 Description: Receipt printer out of paper. Ach Return Codes Card expired: The card used is expired. Ach Correction Codes The customer should use an alternate credit card. 57 Function Not Permitted to Cardholder Fail The Customer’s bank has declined the transaction as this credit card cannot be used for this

The system returned: (22) Invalid argument The remote host or network may be down. news After receiving the payment information from eWAY, your bank contacts your customer’s bank to confirm the details of the transaction (card #, expiry date, amount, card valid, etc.). Clear all error and purge the dispenser using the purge command. 3. Amount is required. Ach Transaction Codes

If the error clears, put the cash dispenser in service. If it clears, initiate the learn note thickness operation. Recommended Action: See the recommended action for error code 128 Error Code: 134 Description: Exit blocked as reported by error code check. Error Code: 139 Description: Printer controller not responding to commands.

If these actions have no effect on dispenser operation, replace the dispenser mechanism. Ach Return Time Frame Remove all documents from the reject vault. ACH-NACHA-Correction-Codes Transactions that trigger a “Reject Notice” have not been processed by the customer's bank and payment was not collected from or credited to your customer’s account.

Recommended Action: This status is generated if the double detect is unable to calibrate.

Remove any jammed currency. 2. Restart the cash dispenser. Make sure the note diverter moves freely. R29 Return Code Verify that main board to electronic journal and the electronic journal to dispenser cables securely seated at both ends of the cable.

If these actions have no effect, replace the dispensing mechanism. Contact your customer and confirm that s/he wants to continue to do business with you, and wants to resume the recurring billing schedule. Baud rate set to high for telephone line conditions. Code Response Text Result Explanation 00 Transaction Approved Successful The transaction was successful. 01 Refer to Issuer Fail The customer’s bank (Card Issuer) has indicated there is a problem with the

Inspect the cable supplying DC power from the power supply to the printer. If the requested amount cannot be dispensed, the customer will receive the cash that can be dispensed. Replace the modem module. Clear all errors and test the dispenser by completing several TEST DISPENSES.

Inspect all cables for damage.