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This is an example on how to test the connect to IMAP server: This is the KB with more instructions to this test.CheersCommentAdd your comment...10-1Harold JohnsonJan 30, 2013- made sure that Not sure how to chcek about traffice on network. Server.xml locations Click to see the location of server.xml files... The application URL is misconfigured. navigate here

You may see these error messages in the Atlassian application logs: UNEXPECTED_RESPONSE UNEXPECTED_RESPONSE_STATUS Possible causes Actions you can take HTTP 404: Page not found The application URL Exchange servers haveMessage Throttling- JIRA applications will send outbound mail dependent upon the mail configuration, which is by default every minute. Trace routes are particularly effective at identifying segments of poor performance or congestion. I tried with all options of POP and IMAP (sercure_POP, secure_IMAP) and get the same exception. Read Timed Out In Java

Check the application URL of the remote application: Is the host name correct? Back to top A firewall is blocking requests The application link was attempting to connect to the remote application but requests to the remote application are being blocked by a firewall If the remote application is not accessible with the browser, ping the remote application URL from the local server – the remote application must be accessible using the application URL for

Typically, you run nslookup from each server and check that the correct IP address for the other server is returned. Report a bug Atlassian News Atlassian Skip to content Skip to breadcrumbs Skip to header menu Skip to action menu Skip to quick search Linked ApplicationsLoading… Quick Search Help About Confluence The nslookup command is used for querying theDomain Name System(DNS) to obtain domain name or IP addressmappings. Read Timed Out Error More recent versions of Exchange turn off support for the (much better) IMAP protocol by default and you need to get that enabled in order to connect to JIRA (actually, I'd

or any other setting to be enable? CommentNic Brough [Adaptavist]Nov 27, 2014Yes, it probably is something on the mail server. Exception Reading Response: Connection Reset A firewall is blocking requests. It allows you to check if the remote server's DNS name can be resolved from the local server. Alternatively, you may wish tobypass certain network configurationsand create anunproxied application link.

Response time between the machine issuing the ping, and the destination. Read Timed Out Httpclient Check that the firewall configuration allows HTTP requests on the required port. The purpose is to ensure you can connect over the specified port. It wasn't accurate It wasn't clear It wasn't relevant Submit feedback Cancel Have a question about this article?

Exception Reading Response: Connection Reset

The first part of this page describes the specific network and connectivityerrors that can be diagnosed automatically by application links and theactions you can take to correct those errors. Why was this unhelpful? Read Timed Out In Java Back to top Network request timed out The application link was able to contact the remote application but could not establish a connection. Javax Mail Messagingexception Exception Reading Response Read Timed Out The required ports are open and connections can be made to them.

Does the application URL match the base URL for the remote application (or the display URL if the remote application is behind a reverse proxy)? Check that the remote application is operational, by accessing it from the browser using the application URL (or the display URL if the remote application is behind a reverse proxy). Restart the remote application if necessary, or contact your administrator. No status, or a different status from any of the above The remote application is behind a misconfigured proxy. Read Timed Out Jira

Use telnet to test that the remote server accepts connections on a specific port. com.atlassian.mail.MailException: javax.mail.MessagingException: Exception reading response; nested exception is: Read timed out at com.atlassian.mail.server.impl.SMTPMailServerImpl.send( at com.atlassian.jira.web.action.admin.mail.SendBulkMail.doExecute( at webwork.action.ActionSupport.execute( Cause This is known to be caused by Common installation locations: Linux: /opt/atlassian/ Windows: C:\Program Files\Atlassian\ Locations in Atlassian application's folder structure: Application server.xml location Bamboo /conf/ Bitbucket Server /shared/ Confluence /conf/ Crowd /apache-tomcat/conf/ Crucible As for Application log locations Click to see the location of error logs...

Check that the firewall configuration allows HTTP requests (such as PUT) on the required port. Read Timed Out Tomcat The objective is to check that: Each machine can communicate with the other. Review the errors below and rectify:•SocketTimeoutException: Read timed outWhat could we be doing wrong?

What a nice telnet session I had: telnet pop3 Trying to ( character is '^]'.+OK Hello there.USER web295p7+OK Password required.PASS *****+OK logged in.

CommentCommentAdd your comment...2 answers10-1Lucas Timm [Atlassian]Jan 15, 2013Hello, Have you imported the SSL certificate from your mail server as per described here? Radu DumitriuApr 04, 2012It's a network connectivity issue, ask the support; you will need to diagnose that from the hostCommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by For example, an Anti-virus application scanning all outbound traffic may contribute to this behavior. Exception Reading Response Smtp Temporary password is: Wofasu26 if somebody wants to test CommentAdd your comment...4 answers210Felipe CuozzoJun 13, 2012Hey folks, This is a heads up that this feature is now fully implemented on OnDemand

This occurs even if the system memory has been increased and the SMTP server has been verified as not blocking the JIRA server applications from sending emails. Try again later. Caused by: org.springframework.ldap.PartialResultException: nested exception is javax.naming.PartialResultException [Root exception is javax.naming.CommunicationException: [Root exception is connect timed out]] ... weblink Anyway, please review the server settings using the IP and typing the TCP port instead of using the hotname and default port (field in blank).

In this case, please, contact Amazon or DigitalOcean support and request SMTP access in your environment. The telnet command can be used to test that a host accepts a connection on a specific port. See ping below. Once connected to the host and specified port, you can exit the telnet session.

Running JIRA in an AWS or DigitalOcean Droplet If you are running JIRA applications in an AWS environment, or DigitalOcean Droplet, you may be facing the following error when trying to JIRA applications /conf/ Stash 3.8 –3.11 home directory>/shared/ Stash 3.7 and earlier /conf/ refers to wherethe applicationwas installed on your system. but it does not work... Today, we found some error email in the error queue.

Possible cause Action you can take The server that hosts the application is not running. Caused by: connect timed out ... For more info on this, the restricted functions list is below (as well as a link to the feature request for this issue on the pop/imap entry) DumitriuApr 11, 2012Good HTTP 405: Method not allowed A firewall or proxy is preventing HTTP requests.

The traceroute ( tracert on Windows) command shows the flow of traffic between the current machine and the destination. You may see this error message in the Atlassianapplication logs: Possible causes Actions you can take A firewall is blocking requests. Check that the remote application is operational, by accessing it as usual from the browser. It wasn't accurate It wasn't clear It wasn't relevant Submit feedback Cancel Have a question about this article?

I am not sure the problem is from JIRA / JEMH.CommentAdd your comment...Sign up or log in to answerWatchRelated questions Powered by Atlassian Confluence 5.7.3, Team Collaboration Software Printed by Atlassian Are you using POP3 or IMAP?Sharda GuptaNov 27, 2014I have very limited knowledge of mail server. Back to top Network response timed out The application link was able to establish a connection with the remote application but no response was received. A firewall or other network device is blocking connections using the particularcombination ofhost address and port.

Network connection tools You can test the network connection between two machines using the tools described below. Hence, could you also double check if your JIRA server is able to reach your SECURE_IMAP server using telnet?